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Legal Innovation and the Client Experience with Carl White, CEO of CX In Law

Dan Hunter talks legal innovation and the future of law practice from the client’s perspective with Carl White, founder and now Director and Chief Experience Officer with CXINLAW. CXINLAW partners with law firms in Australasia and the UK for training and education on excellence in client service.

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A Legal Education Call to Action with Trish White and Andrea Sinner of the ABA Commission on the Future of Legal Ed

Mike Madison talks with Dean Trish White and Andrea Sinner, the chair and director of the American Bar Association Commission on the Future of Legal Education. The Commission wrapped up two years’ worth of work in March 2020 and published a report that reads more like a manifesto for change than a conventionally sober reflection. …

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Legal Innovation and Design Thinking by Students Working with DWF Connected Services

Dan Hunter chats with University of Manchester students, Cian Heeley, Mandeep Hayer and Wunmi Akanji who were lucky enough to spend two weeks working with the geniuses at DWF on a legal design/innovation project with a very well-known sporting club in Manchester. Inspiring insights into the way that this sort of program changes how students…

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EP 13 – Design Thinking

In this, our last episode for 2019, we finally bring you our long-promised episode on Design Thinking in Law. The terrible trio talks around some spots from three guests, Margaret Hagan, Director of the Legal Design Lab at Stanford Law School; Carl White, CEO of CX in Law; and Cian Heely, a grad from Manchester…

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Professor Lesley Hitchens, Dean of UTS Law School

Dean Dan has been chatting with a lot of deans of late, and in this interview he talks with Dean Lesley Hitchens of the University of Technology, Sydney. In 2018 Professor Hitchens received the Financial Times Australian Legal Innovator Award, and her law school has pioneered a Legal Futures and Technology major. Listen as we…

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Professor Nick James, Dean of Bond Law School

“The name’s Bond, Professor Nick James from Bond.”  Seriously, I can’t tell you how long I’ve waited to use that joke.  In this interview, Dan (that’s me) interviews Nick James, the dean of Bond Law. We chat about his take on the future of legal education in Australia, and what Bond are doing to push…

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Ep 12 – The Future Of Legal Education In Australia

After diagnosing the state of US legal education a few months ago, in this episode the terrific trio talk about the nature of Australian law schools and discuss some of the challenges that they face in the years to come. With insights from guests Prof George Williams AO (UNSW), Prof Nick James (Bond) and Prof…

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Michelle Mahoney – Head of Innovation at King & Wood Mallesons

In this interview–the last of our investigations of how law firms are becoming tech firms–Dan Hunter talks with Michelle Mahoney, the head of innovation at King & Wood Mallesons. She discusses the layered approach to technology and innovation that this elite, multinational firm provides, and divides up the task into four useful categories.

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EP 11 – Every Law Firm Is a Tech Firm

In this episode we talk about the way that law firms have responded to the new technology world in different ways. This episode’s title comes from an observation we heard from the CEO of a legaltech firm who said that “every law firm is a tech firm.” What he meant was that every firm has…

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Interview – Professor Dan Klein aka Dan the Improv Man

Lisa Leong and her business partner Tristan Forrester spent some time hanging out with the delightful Professor Dan Klein from Stanford University.  In this full interview, you will learn: – how to think like an Improviser and why it is important for cultivating an innovation mindset– how improv can encourage lawyer creativity – a few simple…

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